Return Policy

Thank you for shopping with us! Because every item is custom printed just for you when you order, we have a specific return policy regarding what we can and cannot accept.

Shipping Restrictions

Domestic orders only: We currently only ship to addresses within the United States. No international orders: We cannot fulfill or ship orders outside of the US at this time.

Damaged or Defective Items

Printful covers errors: We offer free replacements for damaged, defective, or misprinted items. 30-day deadline: You must report the issue within 30 days of receiving your order.Photo proof required: Please take clear photos of the issue to include with your request.

Lost in Transit

Tracking issues: We will replace packages lost by the shipping carrier. Estimated delivery: Report the loss within 30 days after the estimated delivery date.

What We Cannot Return or Exchange

Buyer’s remorse: We cannot issue refunds or accept returns if you change your mind. Wrong size or color: We cannot exchange items if you ordered the incorrect size or color. Review size charts: Please check our product size guides carefully before placing your order.

How to File a Claim

Use our form: Visit our Contact Page to submit your claim. Include details: Provide your full name, order number, and description of the issue.